Accessibility at Cooper Hewitt

Eight people in a brightly lit gallery at Cooper Hewitt, seated in front of a glass case during a monthly visual description tou

Cooper Hewitt offers a variety of access services so that everyone may enjoy the museum—including the Arthur Ross Terrace and Garden— to the fullest extent possible. In the Great Hall, our Visitor Experience team is available to answer any questions about accessibility. Visitors may also email Cooper Hewitt or call 917.809.6732.

Visitors with disabilities are welcome to purchase reduced rate $10 tickets online or at the door. Care-partners and aids are always given complimentary admission when attending Cooper Hewitt with an individual with a disability. Discounted memberships are also available.

Below are details about accessing Cooper Hewitt and available programs.

Traveling to Cooper Hewitt

The museum is located at 2 East 91st Street between Fifth and Madison Avenues in New York City. The Metropolitan Transportation Authority (MTA) offers reduced fares on its subways, buses, and commuter railroads to customers with disabilities.

By bus:

Uptown: M1, M2, M3, M4 to Fifth Avenue and 90th or 92nd Streets.

Downtown: M1, M2, M3, M4 to Madison and 91st Street.

Crosstown: M96 to Madison and 94th Street.

By subway:

4,5,6 trains to 86th and Lexington Avenue

Q train to 86th and Second Avenue (Elevator on southeast corner of 86th Street and 2nd Avenue.)

Consult The MTA Guide to Accessible Transit for information about reduced fare programs, accessible stations, large print maps, and a variety of other ADA-accessible services MTA agencies provide.

Visitors with limited mobility

The main entrance to Cooper Hewitt is an accessible path as is the Arthur Ross Terrace and Garden entrance on East 90th Street, which is open year round.  From the garden, there is an entrance to our Tarallucci e Vino Cafe, where an elevator is available to bring visitors to the first floor.

Inside the museum, a passenger elevator brings visitors to all four floors of galleries. Standard manual wheelchairs and portable stools are available free of charge on a first-come, first-serve basis at our coat check, located immediately to the right of the museum’s East 91st Street entrance. All of Cooper Hewitt’s restrooms are wheelchair accessible. Download and print a map of the museum and its entrances.

Visitors who are deaf or hard of hearing

Assistive listening devices (headsets and neckloops) are available at the admission desk for daily public tours. Exhibition videos are equipped with T-coil enabled SoundStiks. Real-time captioning is provided at many evening programs, please reach out to the number listed below to confirm accommodations or to make an additional request. 

American Sign Language interpretation and CART Captioning is available for Cooper Hewitt programs by request with two weeks notice.

To place a request for additional services,  email the museum or call 917.809.6732. This service is free of charge.

visitors with vision loss

Large-print labels are available at the Visitor Experience desk and also can be downloaded from our website. Audio description is provided for all exhibition videos. Verbal description tours of exhibitions are offered the first Friday of every month at 1:30 p.m. Join a Cooper Hewitt educator in conversation and explore a selection of objects through detailed verbal description and touch. No registration is needed.

Online, our Object of the Day blog includes a spoken-word audio recording of the curatorial text for each blog item.

sensory map and social narrative

Download, print, and read the social narrative (PDF) about visiting the Museum. This will help prepare you for the visit and will cover important things to remember, such as Museum rules.  Some spaces in the museum are quieter and less crowded and others that are overly stimulating— find out more in the Sensory Map.

Public Tours

Free public tours of the museum led by docents, educators, and staff take place twice daily. Visitors may request dynamic description from the tour guide. Assistive listening devices, T-coil loops, and portable stools are available at all public tours upon request.

Service dogs

All service dogs are welcome.

Education programs

Cooper Hewitt provides regularly scheduled educational opportunities for individuals with disabilities including sensory tours and design workshops. Find out more about upcoming program for visitors with disabilities.

Inclusive Design Resources

Learn how we are using the galleries and museum resources to raise awareness of accessible design innovation, inspire dialogue, and leverage Cooper Hewitt’s role as a dynamic design hub to promote problem-solving in support of inclusivity.