Pandemic-inspired service designers are bringing health care to communities. COVID-19 forced health care providers to quickly ramp up existing services (telemedicine) and set up entirely new ones (mobile testing and vaccination sites). Hospitals around the world developed safe, robust services at record speed. Experts from Thomas Jefferson University’s Health Design Lab discuss how to best serve neighborhoods at risk.

Moderated by Morgan Hutchinson, MD and Ellen Lupton

Bon Ku, MD and Morgan Hutchinson, MD
Jefferson Health Design Lab


Bon Ku, MD

Morgan Hutchinson, MD

Leah Reisman, PhD
Health & Wellness Director, Puentes de Salud


Leah Reisman

Sonya Stokes, MD, MPH
Mount Sinai Icahn School of Medicine

Sonya Stokes, MD

Designing on the Front Lines, Season 2

In this virtual forum, designers and doctors talk about designing better services, PPE, public spaces, and more in the age of COVID-19. Presented by the Health Design Lab at Thomas Jefferson University and Cooper Hewitt, Smithsonian Design Museum. Season 1 took place in summer 2020.

Each episode of Designing on the Front Lines, Season 2 will be recorded and archived with transcript and show notes at The show will be re-broadcast each week on Design Lab Podcast with Bon Ku. You can find that podcast on any platform you use to consume podcasts.

Production by Robert Pugliese


This free program will feature short talks and a panel discussion, hosted through Zoom, with the option to dial in as well. Details will be emailed to you upon registration. This program includes closed captioning. For general questions or if we can provide additional accessibility services or accommodations to support your participation in this program, please email us at

The exhibition Design and Healing: Creative Responses to Epidemics is made possible with major support from Crystal and Chris Sacca. Generous support is also provided by Lisa Roberts and David Seltzer and the Lily Auchincloss Foundation. Additional support is provided by the Cooper Hewitt Master’s Program Fund.