Understand

Illustration of two blob characters talking with speech bubbles over their heads.

Explore more Design Skills

Understand

Objective: Ask questions to find out what is going on.

Designers work hard to understand the world around them. They ask curious, helpful questions to make their designs better. Designers often create alongside their users, the people who will use their design. It’s important to understand different perspectives before beginning the design process.

 

Journey Mapping, Grades: K-5

Time: 20-30 min

A journey map or user experience map is a tool designers use to understand the steps people take to reach a goal or complete a task. Create a journey map of someone’s experience to better understand how they feel.

User Experience, Grades: 6-12

Time: 20 – 30 min

A user experience map or journey map is a tool designers use to understand the steps people take to reach a goal or complete a task. Create a user experience map of someone else’s experience to understand the steps they took and how they feel. Then practice writing follow up questions.

Collection Connection

Look at design objects from the Cooper Hewitt, Smithsonian Design Museum collection that demonstrate how designers observe.

Understand, Grades: 6-12

Time: 15 min
Explore how designers create alongside their users who will use their design from products such as the Nike Hijab to spaces such as Brooklyn Bridge Park.