The Membership Manager is responsible for leading Cooper Hewitt’s membership and annual fund giving efforts, setting strategy and executing fundraising plans for sustaining and growing the number of members and annual individual donors. Creates, markets and produces all membership collateral, and organizes events, including unique and exclusive member activities at the museum and at offsite locations. Oversees all aspects of database maintenance for members ensuring appropriate coordination of lists for online and print mailings to members, donors, and prospects, and verifies information is updated. Collaborates with other staff as required to grow the individual major gifts program. Attends public programs and cultivation events in order to identify new members and major gift prospects and to develop relationships with current members, donors, and prospects. Serves as the principal liaison with Smithsonian on membership related issues and serves on committees as required. Supervises one Membership and Individual Giving Coordinator.
• Experience managing a membership program, preferably for a cultural organization.
• Strong marketing and social media skills to build on the success of Cooper Hewitt’s reopening in December 2014 with plans for exponential growth of the membership program.
• High degree of organizational skills to manage and administer processes, systems, and timeline for all membership and annual fund appeal solicitation mailings and email communications, including acquisitions, renewals, upgrades, invitations, and general communications.
• Expertise in Tessitura or other databases to ensure accurate information is maintained and ability to gather, interpret, analyze, and report statistics and other data.
• Strong writing skills with expertise in creating successful direct mail packages, annual fund appeals, and onsite and online membership promotions.
• Outstanding communication skills in order to interact directly with members, donors, and prospects to promote organizational messages, events, and programs.
• Experience planning, marketing, and implementing events and trips.
• Ability to take the initiative and work individually with limited supervision, as well as work collaboratively in a team environment to advance fundraising goals.
• Background and knowledge of design/decorative arts is highly desirable.
TIAA-CREF (Defined Contributions – 12 percent)
Free Life Insurance
Voluntary Accidental Death & Dismemberment Insurance
Long Term Disability
Health Insurance (Blue Cross Blue Shield)
Dental (Delta Dental)
Vision (Vision Services)
Flexible Spending Accounts
Free Transit/Commuter Benefits (up to $3,180 commuter costs paid per year)
Annual Leave (13 days) increasing after 3 years (20 days)
Sick Leave (13 days)
Federal Holidays (10 days)
Family Friendly Leave Family Friendly Workplace
Historic Carnegie mansion and landmark offices
Arthur Ross Terrace and Garden
92Y Fitness Center
Free Entrance to Museums and Galleries
Employee Assistance Program
Tarallucci e Vino (Museum Cafe) Discount
Museum Shop Discount
General Employee Discounts
HOW TO APPLY:
Please submit a detailed cover letter & resume that addresses the qualification requirements of the position to HRmembership@si.edu