Frequently Asked Questions

Image of a Model 500 Telephone, Designed by Henry Dreyfuss. Read below a list of Frequently Asked Questions about the museum.

ARE VACCINATIONS REQUIRED TO ENTER THE MUSEUM?

Visitors are not required to show proof of vaccination to enter the Museum, SHOP, or cafe.

ARE MASKS REQUIRED?

Masks are welcome but not required.

DO I NEED TO WEAR A MASK WHILE IN THE GARDEN?

No, masks are not required while outdoors.

ARE THERE SPECIAL HOURS FOR HIGH-RISK VISITORS?

Not at this time.

ARE YOU CONDUCTING TEMPERATURE CHECKS?

Not at this time. All visitors are asked to conduct self-evaluations of their health before coming to the museum as there are a variety of symptoms beyond the temperature that should be monitored. All visitors, including those who have been vaccinated against COVID-19, are asked to stay home if they do not feel well.

How many tickets can I reserve?

Visitors can reserve up to nine tickets for personal use. If you would like to purchase 10 or more tickets or are interested in a guided visit, please fill out our online form.

IS PHOTOGRAPHY ALLOWED INSIDE THE MANSION?

Yes, non-commercial photography without flash is welcomed. For the safety of our visitors and collections, the use of tripods, monopods, selfie sticks and related equipment are not permitted. The use of hand-stabilizers and gimbals is permitted when used as an accessibility accommodation with prior approval. Please email CHAccess@si.edu with questions or to confirm the date of your visit.

is THE SHOP OPEN?

Yes, SHOP Cooper Hewitt is open. Tickets are not required to visit the SHOP.

SHOP Cooper Hewitt hours:
10:00 a.m. to 6:00 p.m. daily

IS THE CAFE OPEN?

Regular cafe hours:
10:00 a.m. to 6:00 p.m. daily

WHEN IS THE GARDEN OPEN?

10:00 a.m. to 6:00 p.m. daily

CAN I EAT AND DRINK INSIDE THE MANSION?

No, food and drink are not permitted in the museum.

 

 

IS THERE FREE WI-FI AVAILABLE?

Yes. You can connect to it by selecting the “SI-VISITOR” network.

CAN I CARRY MY BAG/UMBRELLA INTO THE MUSEUM?

Please leave large bags and oversized umbrellas at home.

ARE STROLLERS PERMITTED IN THE MANSION?

Yes, compact strollers are allowed.

WILL THE PEN BE AVAILABLE?

To ensure the healthy and safety of our visitors and staff, the Pen will be out of circulation.

IS SKETCHING PERMITTED IN THE MANSION?

Yes, but no ink or markers, please.

DO YOU OFFER PUBLIC TOURS?

Yes, please visit the Tours page for further information.

CAN I BRING MY PET?

Sorry, no pets allowed anywhere on our campus. Licensed service animals are allowed.

ARE WHEELCHAIRS AVAILABLE?

Wheelchairs are available on a first come, first serve basis.

HOW ACCESSIBLE IS THE MUSEUM?

Cooper Hewitt offers a variety of access services so that everyone may enjoy the museum to the fullest extent possible. In the Great Hall, our Visitor Experience team is available to answer any questions about accessibility.

Featured Image: Model 500 Telephone, Designed by Henry Dreyfuss, 2009-50-1-a/c.